RETURN AND EXCHANGE POLICY

 

We Do not accept Return. Only exchange in certain conditions. 

 

  • Jagwonder exchanges policy is hassle-free and simple.
  • You need to exchange a product within 1 days.
  • Only wrong delivered item and Damaged items are exchangeable.
  • All products that need to be exchanged, should be sent back to us.
  • Only for limited pin codes and charges of return will be adjusted from customer payment.
  • If the customer self-ship the returns, the one side shipping costs would be charged on customer self.  
  • Initial shipping and COD charges (if any) are non-refundable.
  • The tags on the product should be intact.
  • The product should be unused condition.
  • The item should be returned with its original packaging.
  • Only after receiving it, we will inspect and initiate the refund process (if all policy conditions are met)
  • You will receive an email with a tracking link once your exchange order has been dispatched from our warehouse. 
  • When free gifts/offers are associated with the purchases and the customer wishes to exchange the purchase, then the customer has to return the free products along with the purchased product.
  • Exchange will be accepted only for products purchased on this website.
  • Jagwonder products bought from other stores/websites cannot be returned to us.
  • Jagwonder reserves the right to reject any exchange request if any of the above conditions are not met.
  • Make unboxing video and share it on WhatsApp 9603025535 or email us on support@jagwonder.net for return or replacement. Without unboxing video no return or replacement will be entertained.